Refund and Returns Policy

Refund and Return Policy

Thank you for shopping with us. We strive to ensure that you are satisfied with your purchase. Please read our policy carefully regarding refunds and exchanges:

No Returns, Only Exchange Policy:

1. We do not accept returns for any reason other than manufacturing defects.
2. Exchanges are only permitted for items that are defective or damaged upon receipt.

Conditions for Exchange:

1. Items eligible for exchange must be unused and in the same condition as received.
2. The original packaging must be intact.

Damaged or Used Items:

1. Items that show signs of being used, washed, or damaged by the customer will not be eligible for exchange.

Procedure for Exchange:

1. To initiate an exchange, please contact us at {email address} within 7 days of receiving your order.
2. Provide proof of purchase and details of the issue with the item.

Shipping Costs:

1. Customers are responsible for paying shipping costs for exchanging items.
2. Shipping costs are non-refundable.

Refund Policy (if applicable):

1. We do not offer refunds unless the item received is defective or damaged beyond repair.
2. Refunds will be processed within 15 working days after the completion of the bank procedure and approval from our administration.

Additional Notes:

1. We reserve the right to refuse any exchange if the item does not meet our exchange policy criteria.
2. All exchanges are subject to product availability.

Contact Us: If you have any questions about our refund and exchange policy, please contact us at {email address}.